I think I personally drove our previous IT guru to retirement with my constant nagging about 'open source' that and 'free' that. (See this post from 2005 as an example.) His responses started off generous-but-condescending -- "that's an interesting idea, but as you know, we don't have the staff to support it" -- and eventually became downright testy. But it struck me as a good idea then, and it strikes me as even more so now. In a time when we're shrinking the cadre of full-time faculty to save money, why the hell are we buying servers and paying staff for our own internal email system? Why not use gmail (or something similar) and use the savings to, I don't know, hire faculty?

Going farther, why the hell are we sending boatloads of cash to Microsoft for a gazillion Office licenses when AbiWord and OpenOffice are out there for free? (Google Docs shows promise, too.) For that matter, why not try Linux instead of Windows? Let Bill Gates absorb the hit, rather than my English department. He's better able to take it. And the time we save with fewer system crashes wouldn't be trivial.

And have you tried Blackboard/WebCT recently? Sheesh. I mean, Sakai and Moodle are just sitting there...

The only semi-persuasive argument I've heard for continuing to feed the Windows pig is that it's the "industry standard." That's true, but circular. It's true until it abruptly isn't.

Also, if the Windows ecosystem used open document formats, then switching to another system (Mac, Linux, whatever) would be trivial.