Busted ThinkPad And Busted Support

Before I left on vacation my ThinkPad started acting funny. It would no longer recognize the AC adapter, which is a problem since I had the battery at that point down to 50% so it was only good for an hour of runtime. Since there were rumors of cheap, Intel-based iBooks floating around, I decided to wait to see if I could just pick up one of them instead of paying IBM $400.00 for a new mainboard. I forgot that I was five hours behind New York time when I called on Friday and didn't get to complete my service call. So I called again on Monday, explained that I tried using both my brother's and father's AC adapter and that my laptop did not recognize any of them, however, it would power on just fine under battery power. They told me it was probably a mainboard issue, something I already knew. A box would be waiting for me when I arrived home.

I received a call today and was told that my laptop worked fine, both off battery power and while running on the AC adapter. I was told my AC adapter was bad. I replied that I had tested not one, but two working AC adapters and neither one of them was recognized by my laptop. They told me it worked fine and that no repair was needed. I said that if my laptop was working flawlessly to please send it back. Given my last encounter with IBM, I have a funny feeling that I will be receiving a broken laptop in the mail tomorrow morning.

Until then, I'm running my laptop harddrive in my secondary computer.